Tracy Eldridge: From Dispatcher to Mental Health Advocate for First Responders
Episode Overview
Tracy Eldridge's journey from dispatcher to founder of On Scene First Insights into the challenges and experiences of communications personnel in the first responder community The importance of understanding individual differences and effective leadership Advocacy for better resources for immediate crisis support in the first responder space
My motto is saving lives on both sides of the call.
Ever wondered what it takes to support those who are always on the front lines? In this episode of 'No One Fights Alone', hosts Austin Pederson and Brad Shepherd sit down with Tracy Eldridge, the passionate founder of On Scene First. Tracy’s journey is anything but ordinary. Starting as a dispatcher, she has become a national voice in advocating for the mental health and wellness of first responders. Tracy's story is one of transformation and dedication.
She opens up about her experiences in the high-pressure world of emergency communications, shedding light on the unique challenges faced by those who are often the first point of contact in a crisis. With a blend of personal anecdotes and professional insights, Tracy discusses the importance of empathy, leadership, and the urgent need for better mental health resources.
Listeners will find themselves drawn into Tracy's heartfelt narrative as she talks about her efforts to train telecommunicators and raise awareness about PTSD and public safety. Her commitment is further underscored by her recognition as the NG911 Institute’s “Industry Professional of the Year” in 2020. This episode isn't just for first responders; it's for anyone interested in understanding the mental battles faced by those who protect and serve.
Tracy’s conversation with Austin and Brad is a powerful reminder of the need for empathy, support, and strong leadership in the first responder community. Tune in to hear how one person’s passion can make a significant difference in the lives of many.