Mental Healthcare Shopping: Insights from Deborah Gordon and Nancy Brooks
If we were plunking down that kind of money- a trillion dollars- in other markets, we're probably aware that we are the customer, but somehow in healthcare, at the doctor's office, with our insurance plan.
Ever wondered how people navigate the mental healthcare market? This episode of the Landmark Recovery Podcast, hosted by Zachary Crouch, dives into just that. Deborah Gordon, author of The Health Care Consumer’s Manifesto, shares her research on how consumers shop for mental health treatment. She sheds light on the importance of understanding healthcare value and being aware of the costs and quality of care.
Deborah also touches on the role of insurance companies and how they can help increase access to mental healthcare. Following this, Nancy Brooks, the executive director for NAMI in Louisville, Kentucky, joins the conversation. Nancy explains NAMI's mission to support individuals and families affected by mental illness and discusses ways you can get involved in your community. From negotiating therapy prices to advocating for better mental healthcare, this episode offers a wealth of information and practical advice.
Tune in to learn more about the mental healthcare marketplace and how you can play a part in shaping its future.