David Freeman

Essential Connections: Tips and Techniques for Case Managers

David Freeman

  • Small Talk

Small Talk

Monday 14th September 2020

Dr. David Freeman explores the power of small talk in building trust and rapport with clients in clinical settings. Learn effective strategies for meaningful interactions.
5 minutes
Informative
Empowering
Encouraging
Hopeful
Supportive

About this podcast

Essential Connections: Tips and Techniques for Case Managers
Author:
David Freeman
Overview:
Categories:
Sobriety Toolkit
Financial Health in Recovery
Innovative Treatments & Recovery Paths
Body & Mind
Relationships & Community
Links:
Visit site
Episodes:
17 (View all)
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Small Talk: The Hidden Key to Successful Client Relationships

Small talk helps with transitions in and out of deeply personal topics. It gives people time to prepare for what's coming and to absorb what just happened. It helps you create a psychological space of trust and comfort.
Ever thought small talk was just filler? Think again. Dr. David Freeman, with his extensive experience in behavioral health, dives into the surprising importance of small talk in clinical settings. In this episode of 'Essential Connections: Tips and Techniques for Case Managers', Freeman sheds light on how these seemingly trivial conversations can be a game-changer in building trust and rapport with clients.
When clients feel genuinely seen and heard, they are more likely to open up and engage in their treatment process. This episode covers practical strategies for effective small talk, the delicate balance of sharing personal information, and how these interactions can pave the way for deeper, more meaningful discussions. If you're a case manager or anyone involved in mental health services, this episode offers invaluable insights into transforming your client relationships through the power of small talk.
Tune in and discover how those little chats can make a big difference.