The Toughest Job in Recruitment: Insights from Jamie Burrows
Episode Overview
Being a billing manager is one of the toughest roles in recruitment. Structured support and proper training are crucial for success. Emotional intelligence and commercial awareness are key qualities of top billers. The impact of COVID-19 has reshaped training and development strategies. Neuro-Linguistic Programming can enhance recruitment training.
Being a billing manager is one of the hardest jobs in recruitment.
In this episode of The Recruiter's Recruitment Podcast, Jamie Burrows, a seasoned recruitment professional and trainer, joins host Lysha Holmes for a deep dive into the challenging role of a billing manager. Jamie, who has been in the recruitment industry since the mid-2000s, shares his extensive experience across various sectors including Commercial, Construction, Education, Public Sector, and Tech.
With his background as a founding member of start-ups and as a director in large corporate businesses, Jamie brings a wealth of knowledge to the table. Now a dedicated trainer and coach, Jamie integrates Neuro-Linguistic Programming (NLP) principles into his training methods to develop high-performing recruiters. The episode focuses on two key topics: the difficulties of being a billing manager and the characteristics that define top billers.
Jamie argues that being a billing manager is one of the toughest roles in recruitment, often involving high stress and little direction. He discusses the importance of having a structured support system and proper training to succeed in this role. Jamie also touches on the qualities that make someone a top biller, such as emotional intelligence, commercial awareness, and a thirst for knowledge.
Jamie shares his personal journey, from his early days in construction recruitment to starting his own training business. He reflects on the impact of COVID-19 on his business and how it has shaped his approach to training and development. The episode is filled with practical advice and real-life anecdotes that will resonate with anyone in the recruitment industry.
If you're looking to understand the complexities of being a billing manager or want to learn how to identify and nurture top talent, this episode is a must-listen. Jamie's insights are both relatable and actionable, making it an invaluable resource for recruiters at all levels.