Mastering Conflict Resolution: Communicating with Empathy and Boundaries
Violent communication makes people feel threatened, which results in defensiveness.
Ever find yourself in a heated argument, wishing there was a better way to communicate? In this episode of the 'Counselor Toolbox Podcast with DocSnipes', Dr. Dawn-Elise Snipes dives into the art of conflict resolution through effective, non-violent communication. She breaks down the concept of boundaries and the various ways they can be crossed, often leading to unnecessary conflict. Dr. Snipes also discusses the importance of recognizing what triggers our anger and how this awareness can improve our communication skills.
She offers practical advice on creating a safe space for open discussions and using empathy to truly understand others' perspectives. One of the key takeaways is learning to identify your feelings and potential solutions to conflicts, steering clear of violent communication. Dr. Snipes emphasizes that when people feel threatened by aggressive language, they naturally become defensive.
This episode is packed with practical tools and self-help tips for anyone looking to improve their conflict resolution skills, whether for personal growth or professional development. Tune in to discover how you can communicate more effectively and peacefully.