Communicating with Challenging Individuals: Dr. Mark Goulston's Insights
People don't avoid these confrontations because they want to avoid them. And that's why when you get a hug, when you're all stressed, you feel better.
Ever found yourself at a loss when dealing with someone irrational? In this episode of 'Ruthless Compassion', Dr. Marcia Sirota sits down with psychiatrist and author Dr. Mark Goulston to tackle just that. Known for his best-selling books 'Just Listen' and 'Talking to Crazy', Dr. Goulston brings a wealth of knowledge on how to navigate conversations with difficult people. He emphasizes the power of empathy-based communication, which involves really listening to the other person's fears and feelings.
But that's not all; Dr. Goulston also delves into the heavy yet crucial topic of suicide prevention, sharing insights from his award-winning documentary, 'Stay Alive: An Intimate Conversation About Suicide Prevention'. His advice isn't just about handling others; it's also about improving your own mental health by breaking negative patterns and focusing on gratitude. If you're looking to enhance your communication skills and build better relationships, this episode offers practical, compassionate advice you won't want to miss.