Mastering Conflict: Handling Yourself Like a Pro
Episode Overview
People often revert to childhood reactions in conflicts unless trained otherwise. Repeated behaviours, whether good or bad, are a form of training. Approach conflicts with clarity and confidence to avoid emotional flooding. Being the grounded one helps set the tone and resolve issues. Training in conflict resolution is essential for effective leadership.
Whatever we repeat, we're training.
In this engaging episode of Levelheaded Talk, Dr. Andrea Vitz dives into the second most common mistake even high-level leaders make during conflicts: not knowing how to handle themselves. Co-host Jon Leon Guerrero kicks off the conversation with a light-hearted anecdote about mistaking a social media post by a friend for Dr. Vitz's own, setting a relaxed tone for a discussion on a serious topic. Dr.
Vitz explains how people often revert to childhood reactions when faced with conflict unless they've undergone rigorous training to handle such situations effectively. She shares her observations on how untrained individuals are likely to experience overwhelming emotions that lead to destructive behaviours both at work and at home. The episode is packed with practical advice on how to train oneself to manage conflict better. Dr. Vitz emphasises that repeated behaviours, whether good or bad, are a form of training.
She encourages listeners to consciously train in methods that resolve or prevent conflict rather than relying on instinctive, often counterproductive, childhood responses. Jon adds that many people mistakenly believe they should instinctively know how to handle conflict, but like any skill, it requires training. Dr. Vitz offers a compelling argument for why it's crucial to approach conflicts with clarity and confidence, free from emotional flooding.
She stresses the importance of being the grounded one in any situation, whether at work or at home, as others depend on you to set the tone and help resolve issues. This episode is a must-listen for anyone looking to improve their conflict resolution skills and gain better control over their emotional responses. It provides valuable insights and practical steps to help you become the calm in the storm, no matter the stakes.