ATTC Network

Telehealth Learning Series for SUD Treatment and Recovery Support Providers

ATTC Network

  • Top Five Tips for Group Services Via Telehealth

Top Five Tips for Group Services Via Telehealth

Monday 13th April 2020

Discover expert tips from Sandes Boulanger on running effective telehealth group sessions during COVID-19. Learn about safety protocols, clear guidelines, and more.
9 minutes
Informative
Educational
Supportive
Practical
Relevant

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Telehealth Learning Series for SUD Treatment and Recovery Support Providers
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ATTC Network
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Sobriety Toolkit
Innovative Treatments & Recovery Paths
Financial Health in Recovery
Sexual Health in Recovery
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Top Tips for Telehealth Group Sessions: Insights from Sandes Boulanger

Looking at the size- and I know what they have found is certainly smaller. I don't like the word rules, but I put it on there because a lot of people use it- group rules or group guidelines- so that they can immediately talk about that at the beginning of every session.
Running group sessions via telehealth can be a daunting task, especially during the upheaval caused by COVID-19. In this episode, Sandes Boulanger, LCSW, MCAP, and Vice President of Clinical Services for Operation Par, Inc., shares her top five tips to help substance use disorder (SUD) treatment providers and peer support specialists navigate this new terrain. With a wealth of experience, Boulanger dives into practical advice, making the transition smoother for everyone involved.
She emphasizes the importance of keeping groups small to ensure each participant has a voice. This approach fosters a more intimate and effective session, where everyone feels heard and supported. Boulanger also highlights the necessity of establishing clear guidelines at the outset. These guidelines cover essential aspects like privacy, confidentiality, and appropriate behavior, ensuring that everyone knows what to expect and how to conduct themselves. Safety protocols are another crucial element Boulanger addresses.
She stresses the need for robust communication with group members to create a safe and comfortable environment. Utilizing telehealth platforms' features, such as breakout rooms, can facilitate private conversations and make group discussions more manageable. Technical hiccups are almost inevitable in virtual settings, so Boulanger advises having a plan in place for such disruptions. This preparedness helps maintain the flow of the session and minimizes stress for both facilitators and participants.
If you're looking to enhance your telehealth group services, this episode is packed with valuable insights and practical tips from an expert in the field. Tune in to learn how to provide effective support and services during these challenging times.