Mastering Conflict: Dr. Fred Riley’s Guide to De-escalation
Ultimately, with individuals that feel they've been wronged, sometimes the right that they're looking for is just to be acknowledged.
Picture this: a neighbor is furious, yelling at you for something you didn't do. It's a situation that can easily spiral out of control. But what if you had the tools to calm things down without losing your cool? In this episode of 'Counseling On Demand', Dr. Fred Riley teams up with Derek Overstreet to share practical advice on de-escalating conflicts. They dive into the art of staying composed, maintaining your dignity, and truly understanding the other person's perspective.
It's not just about keeping the peace; it's about doing so in a way that respects both parties involved. Dr. Riley emphasizes the power of being responsive rather than reactive, which can make all the difference in tense situations. You'll learn how to acknowledge the impact of your actions and see things from the other person's point of view, without getting defensive or trying to prove them wrong.
This episode is a must-listen for anyone looking to improve their interpersonal skills and handle conflicts with grace and empathy. So, if you've ever found yourself in a heated argument and wished you knew how to defuse it, this episode has got you covered.