Tough Calls in Recovery: A Glimpse into Archway's Transitional Living Program
What we do at Archway Recovery Services is not easy. It's hard. It is emotionally difficult work, but we do it because people matter.
When it comes to addiction recovery, the path is rarely straightforward. In this episode of 'Recovery at Archway', Kevin Phillips sits down with Steven Cowley, the Director of Residential Services, to discuss a night that tested the very core of their commitment to client safety and healing. Imagine receiving a call in the middle of the night about an agitated resident causing a stir. What would you do?
For Cowley, the decision was heart-wrenching but clear: prioritize the resident's safety, even if it meant making tough calls that others might not understand immediately. The next day, during an interview, the resident revealed he had taken two bottles of pills, feeling it was his last chance. Faced with a life-or-death situation, Cowley consulted with Archway's founder and ultimately called the police to ensure the resident's safety.
This incident not only highlights the complexities of managing mental health and addiction simultaneously but also underscores the emotional toll on those working in residential services. Cowley's story is a poignant reminder of the importance of trust in the client-counselor relationship and the difficult decisions that come with the territory. As he puts it, 'What we do at Archway Recovery Services is not easy. It's hard. It is emotionally difficult work, but we do it because people matter'.
Tune in to gain a deeper understanding of the challenges and emotional weight carried by those dedicated to helping others on their journey to recovery.