Mastering Quality Assurance and Billing in Addiction Treatment: Insights from NAATP 2019
Legally, we wouldn't really be examined in this sphere, because we're just trying to do what's best for the client or for the patient.
Imagine navigating the intricate maze of addiction treatment billing and quality assurance. In this episode of 'Recovery Coast to Coast', you'll find yourself at the NAATP 2019 National Leadership Conference, where experts like Kelly Epperson from Rosecrans and Ben Dittman from Avea Solutions share their wisdom. Kelly dives into the complexities of insurance, touching on a pivotal class action lawsuit against UBH, which raised critical questions about standards of care and fiduciary responsibility.
She emphasizes the importance of addressing the unique needs of children and adolescents through multidimensional assessments under ASAM criteria. Ben, on the other hand, breaks down the nitty-gritty of billing best practices. From negotiating with insurance companies to understanding payer contracts, he covers it all. He also sheds light on balanced billing, toxicology, deductibles, and copay, stressing the need for diligent collection efforts for patient responsibility pieces. This session doesn't shy away from the tough topics either.
Conflicts of interest in treatment providers, continuing care, and outcome measurement are all on the table. The speakers underline that while longer treatment stays can be financially beneficial for providers, the ultimate goal is always what's best for the patient. If you're in the addiction treatment field or just curious about its inner workings, this episode offers a wealth of knowledge and practical advice. Tune in to understand how to better navigate this complex landscape.