Building Bridges: Trusting Relationships with Substance Use Patients
Episode Overview
Araceli emphasizes the importance of treating patients as individuals with a medical condition, irrespective of their struggles with substance use. She underlines the significance of meeting patients where they are and offering support tailored to their unique experiences and needs. Araceli shares insights into the varied approaches to recovery and the value of consistent contact and support in fostering long-term trusting relationships with patients. Her work reflects a compassionate and holistic approach to addressing substance use disorders in the healthcare setting, prioritizing patient-centred care and understanding. Araceli encourages individuals struggling with substance use to seek help and guidance, emphasizing that treating substance use disorders saves lives.
I think it's important to treat them as person first, a person with a medical condition. If you are struggling with substance use, if you want help, just come on by the ER. We can guide you on what to do. Treating substance use disorders saves lives.
Imagine walking into an emergency room, scared and unsure, and finding someone who truly understands your struggles. That's what Araceli, a Substance Use Navigator in California, aims to provide for substance use patients. In this episode of 'Addiction in Emergency Medicine and Acute Care', Araceli shares her experiences and strategies for connecting with patients who often feel misunderstood and marginalized.
She talks about the unique challenges of working with individuals who don't speak English as their first language and the importance of meeting patients where they are, both physically and emotionally. Araceli's approach is all about seeing the person behind the addiction, offering consistent support, and building long-term relationships based on trust and empathy.
Whether you're a healthcare professional or someone looking to understand more about substance use disorders, this episode offers valuable insights into creating a compassionate and effective care environment.