Dr. Mark Goulston's Guide to Deep, Healing Conversations
My calling is to heal the world one conversation at a time, because I think it's possible to have healing conversations that start you on the road to healing.
How do you truly connect with someone on a profound level? In this episode of 'The Social Exchange', host Zach Rhoads welcomes Dr. Mark Goulston to discuss 'surgical empathy', a unique approach to building trust and encouraging openness. Dr. Goulston, a seasoned executive coach and author, shares his insights from years of experience in psychiatry, hostage negotiation, and suicide prevention. He’s also the mind behind the highly acclaimed book 'Just Listen', which has been translated into 28 languages. Dr.
Goulston dives into practical strategies for engaging in conversations that can heal and transform. He emphasizes the importance of genuine human connection and explains how surgical empathy can help break down barriers, allowing individuals to share their deepest concerns. This episode isn't just for professionals—anyone looking to improve their communication skills and foster meaningful relationships will find it invaluable. Throughout their chat, Dr.
Goulston recounts compelling stories from his career, including his work with high-profile individuals like Larry King and Jordan Peterson. He also touches on his experiences as a former UCLA psychiatry professor and FBI hostage negotiation trainer, weaving these narratives into actionable advice for listeners. If you’ve ever struggled to reach someone who seems closed off or if you're looking to enhance your empathy skills, this episode offers a treasure trove of wisdom.
Tune in to discover how you can start having healing conversations that make a real difference.