66. The Good Evening Episode66. The Good Evening Episode
This Week in Sparkling Water
Water of the week is Lemon Lime from Syfo (Publix), Lemon from Spindrift and Lemon Lime Twist'r from Bubbl'r.
1:12:38•18 Dec 2021
Navigating Tough Customer Interactions: Joakim Eriksson's Insights
“The most hurtful things are said by the people who know us most intimately.”
Ever had a tough day dealing with a difficult customer? In this episode of 'This Week in Sparkling Water', Joakim Eriksson takes you through a personal story from his time in the hospitality industry. Working at a restaurant, Joakim faced a challenging interaction that tested his patience and professional skills. He reflects on how these moments can take an emotional toll and what it means for mental health in high-stress jobs.
Joakim doesn’t just stop at recounting his experience; he dives into the importance of effective communication and the necessity of maintaining one's well-being while dealing with demanding customers. His journey through sobriety adds another layer to the conversation, making it relatable for anyone trying to stay balanced in a chaotic work environment. If you've ever struggled with maintaining kindness and compassion when things get tough, this episode offers valuable insights and a reminder that you're not alone.
So grab your favorite sparkling water and tune in for a heartfelt discussion that goes beyond the bubbles.
Do you want to link to this podcast?
Get the buttons here!
More From This Show
The latest episodes from the same podcast.
Related Episodes
Similar episodes from other shows in the catalogue.