NHS Practitioner Health
NHS Practitioner Health
Understanding Emotions - Why Do Complaints Hurt?
Understanding Emotions - Why Do Complaints Hurt?
Understanding Emotions - Why Do Complaints Hurt?
Monday 6th May 2024
Explore the impact of complaints in healthcare and learn valuable insights on managing emotions and seeking support. Dive into the complex world of healthcare complaints.
30 minutes
Informative
Supportive
Empowering
Insightful
Encouraging
About this podcast
Author:
NHS Practitioner Health
Overview:
Categories:
Mindfulness & Emotional Wellbeing
Mindful Recovery
Mindfulness & Technology in Health
Navigating Intimate Relationships
Healing Relationships
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Episodes:
34 (View all)
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Get the buttons here!Navigating the Emotional Terrain of Healthcare Complaints
Episode Overview
- Explore the emotional impact of complaints on healthcare professionals and patients
- Learn valuable tips on managing complaints and handling challenging emotions
- Discover the importance of seeking support in times of difficulty
- Understand recent data patterns in healthcare complaints
- Gain insights on handling complaints sensitively and effectively
People are very afraid of saying sorry. Doctors are very afraid of saying sorry in relation to a complaint, for example.
In this insightful episode of the Practitioner Health Wellbeing Podcast, Dr. Zaydanojar, Simon, and Ruth delve into the complex world of complaints in healthcare. They explore why complaints hurt, the patterns in recent data, and the emotional impact on both patients and healthcare professionals. The trio shares valuable insights on managing complaints, handling emotions, and seeking support in challenging times.